Communal Block Cleaning
in Surrey & South West London

What determines your quote

Six things, in roughly this order of impact:

• Flights and landings, not just storey count. A block with two stair cores is two jobs
• Floor coverings. Carpet needs a genuine vacuum on every visit; stone and tile are mopped. Carpeted blocks take longer
• Communal facilities: bin stores, lifts, post areas, car parks and external entrance areas
• Frequency, which is usually the largest single lever on the monthly figure
• Access: key, fob or key safe, and whether cores can be done in one visit
• Condition at the start. A neglected block may need one deep clean before a regular schedule makes sense

How the specification is agreed

We visit the block first, at no charge and with no obligation, and walk the communal areas with you. What comes back is a written specification: which areas are covered, which tasks happen on every visit, and which are periodic. Internal windows and high-level dusting usually sit on a rotation rather than weekly.

The quote is priced against that document. If you later want something added, it is quoted before it is done, not absorbed quietly or dropped quietly.

If your cleaner is away

Your block is assigned a cleaner who attends every visit wherever possible, so they learn the layout, the access arrangement and which items belong to residents. If they are unwell or on leave we send a cover cleaner, who works to the same written specification for your block rather than to a generic checklist.

We are family-run, so the person you raise an issue with is one of the people responsible for the work.

Checks, issues and billing

We inspect the blocks we clean ourselves rather than waiting for a complaint, and report anything outside the cleaning scope, such as failed lighting, damage or an obstructed escape route, to the managing agent directly.

Billing is monthly in arrears rather than per visit, by bank transfer. There is no long-term contract: start on a trial period and continue only if you want to.